Commercial roofing specializes in the installation, repair, and maintenance of large-scale roofing projects. Unlike residential roofing, they require more expertise and training on the different roofing systems. It’s imperative to hire the best roofing contractor to ensure excellent work.
As soon as you find the right roofer, build a good relationship with them to avoid miscommunications and other issues. Developing a great working relationship with your commercial roofer assures you that your commercial roofing needs are met.
Below are the right questions to ask a roofer before hiring them.
Can They Give You A Guarantee?
One of the benefits when working with professional roofers is that they can give you a guarantee — you’ll have peace of mind knowing that a contractor prioritizes their client’s satisfaction. It’s always best to hire commercial roofers who work incredibly hard to ensure that you’re completely delighted with the services provided. At Smith & Ramirez Roofing, we can give you a guarantee that we’ll efficiently and effectively repair or replace your roof.
Do They Offer a Warranty?
With warranties, you can get roof repairs without spending thousands of dollars. This is why it’s important to ask a roofing contractor how many years they offer for labor warranties.
As often as possible, go with a roofer that can offer you extended warranties – up to 30 years. Remember that you’re running a business, and it’s important to always keep your expenses to a minimum. Having a warranty ensures that you won’t have to worry about unnecessary roofing expenses down the road.
Smith & Ramirez Roofing can offer a 15-30 year labor warranty directly backed by the manufacturers. We purchase our roofing materials directly from them so we can give you the best prices for repairs or replacements.
How Experienced Are They?
It’s crucial to find a contractor with years of experience in commercial roofing. Keep in mind that your roof is a big investment as it affects the safety of all your employees. Always go with a roofer that has been in the industry for several years. If possible, consider asking them for a list of their past clients so you can reference check. A good commercial roofer should provide you with a portfolio or a list of clients they have worked within the past.
Are They Licensed and Insured?
Hiring licensed and insured commercial roofers ensures professional expertise and superior quality. Don’t get tempted by cheap roofing services offered by unlicensed roofers. Otherwise, you may end up with more problems in the future. Because they don’t usually offer warranties, you may end up spending more money hiring another roofer to fix their shoddy work.
Also, roof repairs can be dangerous. The contractor needs to have the proper tools and equipment to efficiently and effectively do roof repairs. They need to have insurance so you won’t have to pay for medical expenses if there are accidents. At Smith & Ramirez, all of our employees are fully insured. We also have the right equipment to ensure the safety of our roofers.
Where Are They Located?
Always choose a commercial roofer located within your area. Imagine when they’re outside the city or several miles away from you — it will take time for them to get to you. You want to work with a contractor near you as they are the easiest to reach. It will also be easier for them to dispatch a roofer to your location if you need a roof repair or other roofing services in the future. Before hiring a roofer, find out their exact address first and make sure they have a phone number. You may also want to ask if they have several locations in your area and ask for the one closest to you.
How Established Are They?
Remember that warranties may last up to 20 or 30 years, but you wouldn’t be able to take advantage of it when the contractor is no longer in business. When choosing your roofing contractor, ensure they are established and have great connections with the manufacturers. Ask how long they have been operating and if they are registered with the BBB.
Are They Fully Trained?
While experience is important in choosing a commercial roofer, it’s also best if the contractor provides ongoing professional training so the roofers are knowledgeable about effective roofing solutions and energy-efficient practices. As a business, you may have some questions about commercial roofing, and it would help if the roofer could provide relevant information to help you make an informed decision. At Smith & Ramirez Roofing, our team of expert roofers is not only fully trained, but they also get ongoing training to ensure that we always deliver high-quality workmanship.
Do They Have Great Customer Service?
You don’t need to ask them this directly, but you can observe how the roofers treat their customers. Are they professional and polite? Do they address issues promptly? Is it easy to reach out to them? As much as possible, read online reviews. If the business is registered with the BBB, you can consider checking it out and read complaints filed against them. Asking for recommendations from your partners or affiliates can also help. Ask if they have experience with a particular roofing contractor and whether or not they can recommend them.
Contact Smith & Ramirez Roofing Today
Do you need commercial roofing services? Our team of professional and expert roofers is committed to providing top-notch roofing service to all our clients. We have been helping property owners for several years and have certified roofing experience. We are insured and licensed, and provide great support to clients. We also use premium roofing materials to ensure the highest-quality roofing. You can always rely on Smith & Ramirez because one of our top priorities is to exceed expectations. Contact us today for a free estimate!